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+--- Thread: Just left a neg with no fear of retaliation (/showthread.php?tid=50401)
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Just left a neg with no fear of retaliation - hal - 03-01-2008
Guy sells hard drives as new.
I opened the box and found unsealed three year old hard drives. Out of warranty.
When I wrote to complain he brushed me off with "It says new because they have never been used. So it is new. just because it was manufactured 3 years ago. I guarantee if you go buy a brand new one at the store it is at least 1 year old possibly 2."
I didn't want to argue - ZAP
Re: Just left a neg with no fear of retaliation - Ken Sp. - 03-01-2008
Yes---I hated feedback extortion!!!!
If I won an auction, and paid promptly--I have fulfilled my part, and should get a proper feedback.
Re: Just left a neg with no fear of retaliation - Carnos Jax - 03-01-2008
I would say that simply paying is not grounds for leaving proper feedback (for example, if the customer insists on being difficult post sale with additional demands, etc.). Only once both parties have completed the transaction to each others satisfaction should feedback be left.
Re: Just left a neg with no fear of retaliation - kj - 03-01-2008
Isn't that nice. I bought a HD for my iPod mini a couple years ago, and saw a good looking one from a guy with 99.7% positive. I look at his feedback, and all these people are trashing him, but giving positive feedback. Not right. It'll be interesting to see if the change works out though. kj.
Re: Just left a neg with no fear of retaliation - martin - 03-01-2008
eBay needs competition. PayPal, especially, needs competition.
Oh. They're one company. I forgot.
http://www.paypalsucks.com and so much more!
Re: Just left a neg with no fear of retaliation - hal - 03-01-2008
paypalsucks.com is LOADED with bogus material.
Talk about fear mongering...
Re: Just left a neg with no fear of retaliation - Carnos Jax - 03-01-2008
You know, it's a funny thing. After several years on eBay, I get my first problem customer today. He's pissed off that I refunded his payment because he's not confirmed with PayPal. My terms are simple, and they clearly state that you must have a confirmed address (this is an expensive item, worth several hundred dollars). He's asking me to make an exception. I wonder if I can get a negative in a scenario like this (I'm 100% positive)?
Re: Just left a neg with no fear of retaliation - voodoopenguin - 03-01-2008
[quote Carnos Jax] I wonder if I can get a negative in a scenario like this (I'm 100% positive)?
They might leave you a negative but this would then be one of the first tests of the new eBay system. They said that wrongly given negatives by buyers to sellers would be more easily changed.
Re: Just left a neg with no fear of retaliation - Carnos Jax - 03-01-2008
Yeah, I'm curious to see how this unfolds. The buyer seems more calm now and accepting of the fact. This is a case where I should be able to give him negative feedback for not reading the terms of the auction (which were very few, and laid out clearly) and where I should not be able to receive anything negative in return (the purpose of my feedback would be to make other sellers wary). Of course, I don't believe in handling business in that manner. As long as it's okay in the end, I don't care. Besides, it makes for good karma I figure.
Re: Just left a neg with no fear of retaliation - hal - 03-01-2008
You can get screwed here. I've been given negs twice and both times had them removed. The ONLY way to get them to unilaterally remove a neg is if you spout their rules at them as proof.
The rules:
http://pages.ebay.com/help/policies/feedback-abuse-withdrawal.html
Feedback that meets any of the circumstances below is feedback abuse and may be subject to removal.
Feedback that doesn't meet any of the reasons outlined below will not be removed:
eBay is provided with a valid court order finding that the disputed feedback is slanderous, libelous, defamatory or otherwise illegal.
The feedback comment contains profane, vulgar, obscene, or racist language or adult material. Inflammatory language, such as "fraud, liar, cheater, scam artist, con man" etc., while strongly discouraged, will not be removed.
The feedback comment contains personal identifying information about another member, including real name, address, phone number, or e-mail address.
The feedback makes reference to an eBay, PayPal or law enforcement organization investigation.
The feedback comment contains links or scripts.
Negative feedback intended for another member will be considered for removal only in situations where the member responsible for the mistaken posting informs eBay of the error and has already placed the same feedback for the correct member.
Feedback left by a person ineligible to participate in eBay transactions, according to Section 1 of the eBay User Agreement, at the time of the transaction or the time the feedback was left.
Feedback left by a member who provided eBay with false contact information and could not be contacted. In general, the transaction period is considered to be 90 days from the end of the listing or 30 days from the date the feedback was left, whichever was longer.
Feedback left by a member who bid on or purchased an item solely to have the opportunity to leave negative feedback for the seller, with no intention of completing the transaction.
Feedback left by users who are indefinitely suspended for certain policy violations within 90 days of registration. eBay takes the position that members who are indefinitely suspended soon after registration shouldn't be able to permanently impact another member's account.
eBay will automatically remove feedback from members indefinitely suspended within 90 days of registration. Not all suspension types qualify for automatic feedback removal. For example, accounts that are suspended for non-payment of eBay bills and instances when eBay provides the member with the opportunity to fix the issue (and be reinstated), do not qualify for automatic removal.