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Disappointing experience at the Genius Bar - Printable Version

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Re: Disappointing experience at the Genius Bar - ADent - 06-04-2008

Lost story, but what is the result?

They will fix it, or you have to go home and do a clean install then come back, or they said it isn't broken?


Re: Disappointing experience at the Genius Bar - M A V I C - 06-04-2008

They have it and will check into it more.


Re: Disappointing experience at the Genius Bar - M A V I C - 06-04-2008

Just got a call from them a couple minutes ago. They couldn't duplicate the problem again Sad

So they're going to give it back as no problem found. However, they said if I do have any future problems then I can bring it in and they'll replace the drive, no questions asked. I asked if that is just at that Apple Store or if I take it into another store in another state if they will replace it as well and they said they should.

At least the cities I'm going to have Apple Stores.