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I used iWork trial, expired. Bought it last week in that deal. New retail box doesn't have serial number. - Printable Version

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+--- Thread: I used iWork trial, expired. Bought it last week in that deal. New retail box doesn't have serial number. (/showthread.php?tid=100315)



I used iWork trial, expired. Bought it last week in that deal. New retail box doesn't have serial number. - stephen - 07-16-2010

It's asking for a serial number, but according to the Apple support site, current retail versions don't require one.

I installed from the DVD, and only see one copy of the programs on my hard drive.


Re: I used iWork trial, expired. Bought it last week in that deal. New retail box doesn't have serial number. - GGD - 07-16-2010

Apple says to just install it from the retail DVD and it should work even if you had the trial version.

http://support.apple.com/kb/HT3396


Re: I used iWork trial, expired. Bought it last week in that deal. New retail box doesn't have serial number. - stephen - 07-16-2010

Not happening so far. I've deleted the three programs and am reinstalling.


Re: I used iWork trial, expired. Bought it last week in that deal. New retail box doesn't have serial number. - stephen - 07-16-2010

Someone else had this problem.


http://superuser.com/questions/63747/why-does-the-box-version-of-iwork-09-ask-me-to-enter-a-serial-number


Re: I used iWork trial, expired. Bought it last week in that deal. New retail box doesn't have serial number. - stephen - 07-16-2010

I removed those preferences, but it didn't work. I'll have to call Apple this weekend.


Re: I used iWork trial, expired. Bought it last week in that deal. New retail box doesn't have serial number. - deckeda - 07-16-2010

In addition to the prefs files, did you also delete the folder mentioned in Application Support?


Re: I used iWork trial, expired. Bought it last week in that deal. New retail box doesn't have serial number. - blooz - 07-16-2010

No problem with my copy. I don't think it asked for a serial #.