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+--- Thread: why do people do this? (/showthread.php?tid=144515)
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why do people do this? - space-time - 11-15-2012
I sell some stuff on Amazon. Products are new and factory sealed. I have 300+ orders with no issues whatsoever. I have 30 positive feedbacks (*****). Then suddenly I get a ONE START feedback saying product was USED AND DEFECTIVE. I finally get the product back, and it is obvious that the customer sent back a different item, which was abused.
The customer took advantage of me. well, nothing I can do now. But why did they leave the nasty negative feedback?
Re: why do people do this? - Carm - 11-15-2012
To make you look bad and feel good about sending you back used sh!t.
Its their own personal warranty.
Doesnt amazon have a way to deal with this?
Re: why do people do this? - hal - 11-15-2012
To have a convincing facade...
how would it look to a fraud investigator if he left pleasant feedback for you? I was born with a criminal mind - it has served me well...
Re: why do people do this? - space-time - 11-15-2012
Doesnt amazon have a way to deal with this?
I called them and they said "no"
how would it look to a fraud investigator if he left pleasant feedback for you?
I think Amazon hos fraud investigators if sellers try to cheat customers, but not the other way around.
BTW, this item was NEW and was sent to Amazon for fulfillment (Fulfilled-by-Amazon). Amazon shipped the item to the customer, not me. Amazon knows this product was new, but they say there is nothing they can do now. My guess is that they have the same policy/pitfall with their own products. If the customer claims the product arrived damaged, the Amazon usually takes it back. I would guess some people take advantage of the liberal Amazon return policy, and implicitly they take advantage of sellers like me that sell via Fulfilled-by-Amazon.
Re: why do people do this? - bwicklander - 11-15-2012
ask Amazon to investigate the customer - see if he has done this to other sellers. Would the bar this person?
Re: why do people do this? - Marc Anthony - 11-15-2012
space-time wrote:
nothing I can do now
At minimum, you must file a police report for fraud. Tell Amazon that you expect a credit. If the item was expensive, file a small claims suit.
Re: why do people do this? - space-time - 11-15-2012
Marc Anthony wrote:
[quote=space-time]
nothing I can do now
At minimum, you must file a police report for fraud. Tell Amazon that you expect a credit. If the item was expensive, file a small claims suit.
Maybe I miss something. Why would my local police dept bother with a customer on the other side of the country? how can I prove that I am right and customer cheated?
price is $150.
Re: why do people do this? - Carm - 11-15-2012
http://www.ic3.gov/about/default.aspx
https://postalinspectors.uspis.gov/investigations/MailFraud/MailFraud.aspx
Some places to start.
Re: why do people do this? - Zoidberg - 11-15-2012
space-time wrote:
[quote=Marc Anthony]
[quote=space-time]
nothing I can do now
At minimum, you must file a police report for fraud. Tell Amazon that you expect a credit. If the item was expensive, file a small claims suit.
Maybe I miss something. Why would my local police dept bother with a customer on the other side of the country? how can I prove that I am right and customer cheated?
price is $150.
I had something like that happen ages ago -- like the late 90s. Involved a Mac I sold, actually. Was told to get my local police department involved; luckily, I had a friend in the detective department. A few phone calls later (from the detective dept); I got a refund on my seller fees, my 100% positive feedback rating was restored, and the person at the other end of the deal got their account terminated and a visit from their local police department.
Your local police dept is step one to protecting your rights against fraud. Next step is the state DA. They handle this kind of thing more often than your think. It's fraud and it's illegal, plain and simple.
Re: why do people do this? - abevilac - 11-15-2012
So, you sent the new item to Amazon for fulfillment and then Amazon shipped it. Is there a possibility that Amazon accidentally shipped the wrong item? Like maybe yours was sitting on a shelf next to an old one and they got mixed up. ???