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Son's HD Failing? - Printable Version

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Son's HD Failing? - mrlynn - 05-05-2013

This is a follow-up to the thread where Number One Son Andy's problems with the HD in his MacBook Pro led to me discovering problems with the one in my iMac:

http://forums.macresource.com/read.php?1,1550059,1550386#msg-1550386

Well, my problem seems to be in abeyance, but Andy's continue. Remember, he has a 750GB from OWC that he installed with with kit that OWC sells:

Update: I went ahead and wiped the 750, then did a clean install of Snow Leopard from the DVD. I rebooted and tried to restore from time machine, but the computer started pinwheeling. I powered off and rebooted from the external drive. Disk Utility still says the drive is ok. However, I downloaded the SMART utility, which reports the drive is failing with 8 bad sectors. (screenshot is attached). . .

Here's the screenshot:



He says the drive is a "It's a Seagate Momentus 7200 rpm purchased in Jan 2011. My original invoice indicates a 3 year factory warranty."

Suggestions?

/Mr Lynn


Re: Son's HD Failing? - Chakravartin - 05-05-2013

> Suggestions?

Replace the HD. Restore from the Time Machine backup.

Deal with the warranty later.


Re: Son's HD Failing? - C(-)ris - 05-05-2013

That drive is bad. Tons of errors at the current running time. Get a new one, Cross shipped.


Re: Son's HD Failing? - RgrF - 05-05-2013

Try an SSD this time, let us know how that works out vis a vis speed.


Re: Son's HD Failing? - mrlynn - 05-05-2013

RgrF wrote:
Try an SSD this time, let us know how that works out vis a vis speed.

Do they even make a 750GB SSD? A cheap one?

/Mr Lynn


Re: Son's HD Failing? - mrlynn - 05-05-2013

Chakravartin wrote:
Replace the HD. Restore from the Time Machine backup.

Deal with the warranty later.

Does OWC honor 'factory warranties', or would he have to go to Seagate?

/Mr Lynn


Re: Son's HD Failing? - Black - 05-05-2013

mrlynn wrote:
[quote=Chakravartin]
Replace the HD. Restore from the Time Machine backup.

Deal with the warranty later.

Does OWC honor 'factory warranties', or would he have to go to Seagate?

/Mr Lynn
It would be beyond unreasonable to expect a retailer to bear any responsibility for a drive which is failing after years of use.
Start here:
http://www.seagate.com/gb/en/support/warranty-and-replacements/


Re: Son's HD Failing? - ka jowct - 05-05-2013

Forget the SSD idea unless your son really doesn't need to store anything. You can get a nice 1TB drive for less than $100. You would spend more to get a very small SSD.


Re: Son's HD Failing? - Grateful11 - 05-05-2013

I would also use Carbon Copy Cloner and make a copy on another external. I had mine backed up with TM too but
my iMac could not see the external HD that the TM backup was on for some odd reason but it could see the CCC HD
so I just installed CCC on the new HD with the fresh copy of Snow Leopard the Apple Store put on it and cloned
the entire HD back just like it was before taking it in.


Re: Son's HD Failing? - sekker - 05-05-2013

Seagate warranty repair is pretty good, so if that's how you have to go, that's fine.

But the drive is definitely failing.