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+--- Thread: FU on Vizio shuts down or hooray for Costco (/showthread.php?tid=170722)
FU on Vizio shuts down or hooray for Costco - abevilac - 09-03-2014
I bought the tv from Costco in 2007 and I stopped by today and sure enough I'm getting a 40" replacement for my now dead 37" Vizio. :-)
http://forums.macresource.com/read.php?1,1762377
Re: FU on Vizio shuts down or hooray for Costco - vision63 - 09-03-2014
abevilac wrote:
I bought the tv from Costco in 2007 and I stopped by today and sure enough I'm getting a 40" replacement for my now dead 37" Vizio. :-)
http://forums.macresource.com/read.php?1,1762377
Costco's Concierge service is like a bully on your behalf towards it's vendors.
Re: FU on Vizio shuts down or hooray for Costco - Fritz - 09-03-2014
wow! I should have done that with my Sharp that failed after 4 years.
I fixed it myself, but that would have been easier.
Re: FU on Vizio shuts down or hooray for Costco - chopper - 09-03-2014
Epic.
Re: FU on Vizio shuts down or hooray for Costco - NewtonMP2100 - 09-03-2014
well, SHUT the front door.......congrats....
Re: FU on Vizio shuts down or hooray for Costco - cbelt3 - 09-03-2014
2007 ! Woah... That's a some tasty customer service right a there !
Re: FU on Vizio shuts down or hooray for Costco - rz - 09-03-2014
Does this service cost extra? I got a lightning zap recently that took out my Vizio. It took about 3 weeks from the initial surge to totally kill the TV, but I had to shell out about $200 to get it fixed. Obviously I didn't get it at Costco.
Re: FU on Vizio shuts down or hooray for Costco - Gutenberg - 09-03-2014
The concierge service does not cost extra--beyond the $55/year membership fee, that is. I think it's money well spent.
Re: FU on Vizio shuts down or hooray for Costco - abevilac - 09-04-2014
I paid $800 for the TV in 2007 and didn't pay for any extended warranties. $300 of the cost actually came from my year-end rebate, so out of pocket was $500. Today, after bringing back the dead TV w/ power cord and remote and receipt, they gave me a cash card w/ $800 on it. I bought another $500 TV - a series M Vizio - and it left me w/ $300 still on the card. Nice???
PS I bought a SquareTrade warranty this time.
Re: FU on Vizio shuts down or hooray for Costco - GGD - 09-04-2014
Curious about how you got Costco to give a full refund? I thought they changed their return policy on electronics to 90 days and 2 year warranty. I think the policy change was implemented in early 2007, so did you just slip in under the wire? What was the purchase date?