There is some debate over whether Amazon has changed its policy on markdowns.

According to users, Amazon has long provided refunds to customers if the price on an item they purchased went down and they called customer service to complain. But according to customers on Reddit, Amazon recently stopped doing that for everything except televisions.

Amazon, however, denies making any change. Refunds, it says, only apply to TVs and anyone who received them for other items were an "exception."

"Our Official Policy on Price Matching and price protection has not changed," an Amazon spokesperson said. "These stories are inaccurate. We work hard to find the best prices out there and match them for all customers every day. Our customers expect to come to Amazon and find the lowest prices and we are obsessed with maintaining that customer trust."