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+--- Thread: OS upgrade . . . should I? (/showthread.php?tid=252963)
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OS upgrade . . . should I? - mspace - 02-15-2021
Running 2 MacBook Pros, mid-2014, on Sierra 10.12.6 with no issues. All current bluetooth devices work well.
Got a bluetooth mouse I would like to use. It pairs, but will not move the cursor.
I have 2 of these mice and have tested each with the 2 MacBook Pros. Researched and performed all troubleshooting with bluetooth. Cursor will not respond, even though the device pairs.
I tested both mice with a third MacBook Pro running Catalina. Both mice work expected. This leads me to conclude that it must be something with Sierra.
Any ideas before I consider upgrading the OS?
Thanks!
Re: OS upgrade . . . should I? - AllGold - 02-15-2021
Generally speaking, I prefer High Sierra or Mojave to Sierra (Catalina kills any 32-bit apps you might still be using) so an upgrade sounds good to me.
However, I would make sure you research compatibility through the company who made the mouse. Maybe there is support for it under Sierra but you have to install something?
Re: OS upgrade . . . should I? - mspace - 02-15-2021
I have contacted them. Still waiting for a response beyond the troubleshooting they sent.
It's a mouse developed via Indiegogo, so I know there's some risk involved. I'm pleased it does work on the other computer, so I'm willing to give them some time to get back to me.
I tend to upgrade if enough things seem to demand it. Not quite there yet, so thought I'd see if there were other things I was missing about bluetooth,
Mouse -
https://www.indiegogo.com/projects/cheerpod-go-anywhere-air-mouse-presentation-tool/x/23165729#/
Re: OS upgrade . . . should I? - AllGold - 02-15-2021
I think OS 10.13 (High Sierra) added/changed some things for software developers so the mouse makers might be using some code that doesn't work in 10.12.
Re: OS upgrade . . . should I? - NewtonMP2100 - 02-15-2021
.....so this is an......S.......O.S......???
Re: OS upgrade . . . should I? - Sarcany - 02-15-2021
Shot in the dark... Under Sierra, try this:
Hold down Command+Option while clicking on the BT menu in the menu bar. This reveals the Debug menu.
From the Debug menu, opt to reset the BT module.
Re: OS upgrade . . . should I? - mspace - 02-16-2021
Sarcany wrote:
Shot in the dark... Under Sierra, try this:
Hold down Command+Option while clicking on the BT menu in the menu bar. This reveals the Debug menu.
From the Debug menu, opt to reset the BT module.
Thanks. Already did that a number of times with a number of other troubleshooting tricks - deleting the pairing, rebooting, deleting bluetooth prefs, etc.
I hope the designers figure this out. I can't imagine why it wouldn't work . . .
Re: OS upgrade . . . should I? - sekker - 02-16-2021
I like High Sierra as a nice MacOS. If it’s easy to test using an external boot drive, give it a try.
Re: OS upgrade . . . should I? - mspace - 02-16-2021
sekker wrote:
I like High Sierra as a nice MacOS. If it’s easy to test using an external boot drive, give it a try.
Thanks. A better choice than Mojave if I want to not deal with 64 bit only right now?
Re: OS upgrade . . . should I? - AllGold - 02-16-2021
No, Mojave is fine for that, too. It's Catalina that doesn't support 32-bit apps.