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+--- Thread: Optimum modem problems (/showthread.php?tid=296148)
Optimum modem problems - dk62 - 05-01-2025
For the past month, I have to reboot the Optimum modem at least once a day. They cannot figure what is wrong except that they cannot see the modem at their end once I lose the signal until I reboot it.
I have already replaced the modem once, with no effect. It (their modem/router) is connected to their cable on one end and on the other I have my MESH set up as APs on the LAN side, as well as a MoCA adapter. I looked both in and out of the house, it does not seem like there are any loose connections. Any ideas?
Re: Optimum modem problems - mattkime - 05-01-2025
This is a wild guess but its probably a line signal problem and they simply need to get better techs to look at it.
Re: Optimum modem problems - Forrest - 05-02-2025
Agreed - it’s probably a line problem. Is the problem worse when it’s raining?
Re: Optimum modem problems - dk62 - 05-02-2025
It seems to be everyday problem regardless of weather. I will try replacing the MoCA that sits between the modem and the outside line and see if it helps.