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+--- Thread: I'm starting to HATE VOIP. (/showthread.php?tid=39805)
I'm starting to HATE VOIP. - spacescape - 09-13-2007
10 of our lines are via Voip here at work via mcleod. Must be a major outage because I cannot get through to customer care to push our main number to the 4 copper lines (POTS). The sh*t is hitting the fan and unfortunately I can't duck.
At least my sales rep picks up the phone to acknowledge it's not just us.
Bill
Re: I'm starting to HATE VOIP. - ztirffritz - 09-13-2007
Are they based out of Texas/Mississippi/Louisiana?
Re: I'm starting to HATE VOIP. - spacescape - 09-14-2007
Good question. Why? Was their a major VOIP/Network outage?
Re: I'm starting to HATE VOIP. - AlphaDog - 09-14-2007
I can't even get any of the McLeod pages to load, so something is fishy.
We had switched to McLeod at our business and had them for about seven years. We had a regular land line, but the service was excellent (and a whole lot cheaper than Qwest), and I was sorry they didn't have residential service where we live. It's too bad you're having trouble.
Re: I'm starting to HATE VOIP. - spacescape - 09-14-2007
We went from LDMI which merged w/ Talk american and now Cavalier... Their customer service sucked the big one... One thing I'll say about McLeod is that up until today, they always picked up the phone w/i a few minutes.
They had an outage across several states... MAJOR... The lady said that she looked down at one point and saw 500+ people on hold. I am getting a busy signal but according to her everything is back up and running and I just need to reset my modem when I get to work. However, she couldn't even set our call forwarding up based on that system being down. YIKES. Someone is going down for this.
Bill