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Macbook shutdown isues - Printable Version

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Macbook shutdown isues - ztirffritz - 01-31-2010

My wife's Macbook has started to shutdown randomly. No warning. What are my troubleshooting steps? I tried resetting the SMC but that didn't seem to help. It almost seems like a power issue to me. I'm covered through AppleCare through April, so I'll probably call in the morning. I'm downloading TechTools Deluxe right now.


Re: Macbook shutdown isues - Doc - 01-31-2010

> What are my troubleshooting steps?

You could try the Hardware Test disc. It should be one of the original installation discs for that MacBook. Run the extended tests.

...

'Might as well make the Genius appointment now.
http://www.apple.com/retail/geniusbar/


Re: Macbook shutdown isues - IronMac - 01-31-2010

Is it happening with or without the battery or with the machine plugged in.


Re: Macbook shutdown isues - Fred_Also - 01-31-2010

Is there any indications in the logs?

Applications>Utilities>Console

Fred Also


Re: Macbook shutdown isues - space-time - 01-31-2010

is it overheating? I think there are some utilities to monitor the CPU and other components temperature, try iStat Pro for example


Re: Macbook shutdown isues - ztirffritz - 01-31-2010

I haven't really done any troubleshooting yet. So far it seems to happen when my wife watches a flash based video. I can hear the fans spin up but that happens on every Mac that we have when watching Flash video so I don't think that is the cause but it might be an issue.


Re: Macbook shutdown isues - Speedy - 02-01-2010

Check your temperature with iStat Pro widget.