+- MacResource (https://forums.macresource.com)
+-- Forum: My Category (https://forums.macresource.com/forumdisplay.php?fid=1)
+--- Forum: Tips and Deals (https://forums.macresource.com/forumdisplay.php?fid=3)
+--- Thread: MacBook case crack... who to contact (/showthread.php?tid=95796)
MacBook case crack... who to contact - hotdogthemovie - 04-15-2010
I searched the forum and found this thread discussing the exact problem I'm having...
http://forums.macresource.com/read.php?1,823895,824289#msg-824289
Since I have no Apple Care on this machine, and I am not close to an Apple Store (hundreds of miles away), who should I contact to see if Apple will fix this? There are Apple Authorized Resellers in my local area. Should I contact them, or contact Apple first?
TIA!
Re: MacBook case crack... who to contact - space-time - 04-15-2010
hmm, no idea, I would suggest to call Apple and ask them.
if there is no other way, you can try to ship it to someone you trust and have them take it to an Apple store.
BTW where are you?
Re: MacBook case crack... who to contact - C(-)ris - 04-15-2010
Any Apple authorized service provider can help you. Not all resellers are service providers though.
Re: MacBook case crack... who to contact - Jack D. - 04-15-2010
I took one in to my local Apple store for the same cracking problem. Took them about an hour to fix. The Genius said that warranty status didn't matter they were fixing all of them. Call Apple, maybe they'll send a prepaid box.
Re: MacBook case crack... who to contact - mottai - 04-15-2010
Use this to locate a service provider; there is no need to go to Apple Store.
http://www.apple.com/buy/locator/service/
Re: MacBook case crack... who to contact - hotdogthemovie - 04-15-2010
Where do I live? Try looking up Ethan, SD on your Google map. Population all of 300, but I think we may have gained 5 or 6 since the last census.
We really just consider ourselves to be a suburb of the big city of Mitchell... it's got a WalMart.
Re: MacBook case crack... who to contact - space-time - 04-15-2010
well, there are some APPLE service providers in Sioux Falls, about 60 miles from you
Re: MacBook case crack... who to contact - hotdogthemovie - 04-16-2010
Yeah... that's where I will take it. But, since they are not Apple owned stores, I did not know if I should contact Apple first. I wasn't sure if Apple authorized service providers would fix it under the same unofficial guidelines as an Apple store, since it's out of warranty.