OT: Anyone seen this video about Jiffy Lube

[JEBB]

That confirms my choice of going to a local repair shop that has depended on return business for many years.

[kap]

[quote Racer X]A managers badge is worthless, unless there is a decent boss wearing it.
You know my former boss?

Kap

[Mr645]

I remember about 10-12 years ago a friend brought in a new Camaro, about 1996, Z-28, hi output engine. JL forgot to refill with oil. Engine ceased. Took a week or so to get everything worked out, but when the Chevy Dealership said they could not warranty the motor because there was no oil in it and no sign of a leak.

After a week or calls and such, JL did pay for a new engine to be installed and a rental car for 2 weeks. did not seem like they were hiding anything, just did not do a proper job and had a car owner that does not know the difference between a "Check Engine" light and a "Fasten Seatbelt" one

I have used JL a few times, a little pricey but sometimes worth it to get in and out in 20 minutes.

Jon

[decocritter]

Last one I went to - Atlanta.

I was watching and realized the tech could not read when he put the wrong oil in my car. After I questioned them, They drained it and started over.

He could not figure out (do the math) when my next change would be due, so he could put it on the window sticker.

[mrbigstuff]

just go to a local gas station or repair shop. what's the big deal? if you don't like jiffy lube, move on to another place that doesn't survive on thin margins.

[BigGuynRusty]

I can tell you from past experience, one major problem was the former district manager, Steven Ayoub, I would not trust that man to make change for a dollar. He will rip you off every time. He was formally a business partner at a shop a buddy of mine worked at, Steven Ayoub managed to rip off his partner so much that he killed the shop, and he also stole my bud's Snap-On rollaway chest with all his tools. I don't recommend this sort of behavior, but my buddy showed up at Steven Ayoub's house with some of his bigger friends and got back his tools.

BGnR

[M A V I C]

[quote mrbigstuff]just go to a local gas station or repair shop. what's the big deal? if you don't like jiffy lube, move on to another place that doesn't survive on thin margins.
IME, they're more likely to rip you off than jiffy lube. There was a shop around the corner from where I lived. The CV joints were getting lose and I figured I'd get them replaced before they got worse. I also needed the hood latch cable replaced. I could do it myself except the old one had a rivet that needed to be drilled out.

The work order was to give me an estimate on the CV joints and replace the hood latch (I provided the cable, just needed the rivet drilled out.)

They charged me $350 to drill a new hole in the latch itself and at a bad angle so the latch barely worked. The old rivet was left in place. They said I should wait until I had more problems as far as the CV joints went.

I tried to figure out where the $350 went but they wouldn't really tell me. I wasn't sure what to do (I was 19 at the time and had never dealt with a mechanic before.) So I paid and went home.

To give you an idea of how close this shop was to me, I probably never got out of first gear when I drove my car home. Literally a stone's throw away. It was a small town, I figured they would be neighborly.

Well, I got home and something just felt wrong. I opened up the hood and I had a couple boots that had obviously been sliced by a knife. There was other apparent damage and I really wasn't sure what to do. So I took it to Sears and fixed it all for about $250.