Trying to install Bellsouth DSL ...

[decocritter]

Only to find out that it won't be connected until tommorrow, even though they sent me the modem setup.

Then it messed up my dialup. Computer said could not detect modem.
I called Bellsouth to ask if it messed with dialup settings - they said no.

Called Compuserve Dialup and they said I needed to call Apple and that he did not know about Macs and everyone was busy. He said it sounded like my modem was broken and to call apple.

Could trying to connect DSL have wiped out my dialup connection info? I would like to be able to use both, once my DSL is working. I need the backup for emergencies until I am comfortable.

So I went somewhere into apple menu - maybe Network or internet connect and plugged in some phone numbers for my isp and my name and password. I chose apply.

I am now connected. But I can't remember how I did this and am afraid I will not be able to connect again if I log off.

Anyone with Bellsouth DSL , because I have a couple of questions about connecting including "the filters"?

Neither one of these companies has decent phone support, as they are both so quick to tell you to call apple and that the computer hardware is broken.

[BigGuynRusty]

Connect a filter on the line that you plug the computer modem into.

BGnR

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[quote decocritter]I have a couple of questions about connecting including "the filters"?
The filters go between the wall socket and the connected device. They should be used with every device except the DSL modem.

[deckeda]

deco, I have Bellsouth ADSL here as well, but no modem (blessed fiber optic in the neighborhood and surrounding areas.)

At any rate it sounds as if you're wanting seamless transition between DSL and dialup as a backup, as necessary. The Network pane is indeed your friend, because you'll store settings for dialup and settings for DSL there as different "locations."

To use dialup you'd select whatever you called your dialup Location name, for DSL, whatever you called your DSL Location name --- either from the Network pane, or you'll see a Location shortcut under the Apple menu to switch between them.

So that's why, if you set it up for DSL, dialup "no longer works" --- you probably replaced your old settings with the new, now the modem can't see Compuserve properly.

I would go to the Locations popup menu within the Network pane and Edit your current dialup settings --- just give it a name like "Compuserve dialup".

For your DSL settings, if you already know them, choose "New Location", same thing, give that a name like "Bellsouth DSL" and Apply (unfortunately I think you always have to Apply to save changes). Now go switch back to the "Compuserve dialup" location, apply so it works again. Clear as mud?