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Earlier this week the EyeTV Hybrid connected to my Mac mini stopped receiving. When I checked it through its preference panel under Devices, it registered various signal strengths for stations, but zero signal quality.
Rescanning found no stations at all & an exhaustive scan found 2 stations that register a signal strength but no signal quality.
I've unplugged & replugged both the device & antenna as well as reinstalled EyeTV 3.2. What next?
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It sounds broken.
Lucky for you, hybrids have regenerative breaking, or so I've heard, so it should fix itself.
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The flimsiest part on that is undoubtedly the jack where the antenna connects. Does it appear to be loose?
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The antenna connector seems fine. The USB cable is plugged directly into the Mac.
It's been mounted in such a way that it never gets bumped or stressed. This was so that the remote could find it easily.
I've disconnected it so that it can rest for a while. Hopefully it will experience a healing miracle.
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The EyeTV failure I've experienced involved no "Live" window coming up and the device getting very hot.
If you're using a cable, have you tried a different cable or plugging the device directly into the mac without the cable? A different port?
And-- absolutely no insult intended, but did you restart?
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I'd even go so far as to suggest shutting everything down and unplugging the hybrid. Start up the Mac then reconnect the hybrid.
Once saw a Mac that, after a power surge, would crash every time a certain USB printer was connected to it; tried everything before realizing that while the Mac had been turned off the printer never had been disconnected from power. Cycled power on the printer and the Mac crashed again when it was connected. But then I turned off both and the problem finally went away.
g=
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If you have the equipment available (e.g. a TV with a tuner), check if the antenna is still delivering a good signal. It could be your antenna, cable service, an amplifier, or other equipment has failed for whatever reason.
If you have an alternate source of a TV signal such as the "antenna out" of a VCR playing a tape, check the EyeTV against that known, quality signal. Yes, it will be analog, instead of the new digital, but at least you can find out if the entire tuner chip in the EyeTV is dead.
If you have an alternate source of A/V (e.g. the composite output of a VCR) to connect to the composite input of the EyeTV, connect that and choose Composite Input in the EyeTV software's Controls menu.
These things should give you a sense of what is working or not.
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Mine is still alive...
...but with the end of free Titan TV, and the switchover of Comcast to digital, all I get on my Hybrid is the stuff I could get over the air for free.