01-23-2011, 02:58 AM
Trying to do remote tech support for my 70-ish mother and her 3 year old iMac, i convinced her to go to the Apple store and upgrade to Snow Leopard (and get a backup drive). The genii hooked her up, and were 'very nice young men'.
But alas, in an initial screen share test, I learned to my sadness that her satellite internet service has to much latency to allow it to work. Dang. Fortunately I was able to 'follow along' and get her up and running with her Mail app and MS Word.
Are there any 'screen sharing' / remote control apps that work similarly that WILL handle latency ?
But alas, in an initial screen share test, I learned to my sadness that her satellite internet service has to much latency to allow it to work. Dang. Fortunately I was able to 'follow along' and get her up and running with her Mail app and MS Word.
Are there any 'screen sharing' / remote control apps that work similarly that WILL handle latency ?