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Best laid plans gang aft agley... when Wild Blue satellite Interwebs is involved with iChat Screen sharing... What now ?
#1
Trying to do remote tech support for my 70-ish mother and her 3 year old iMac, i convinced her to go to the Apple store and upgrade to Snow Leopard (and get a backup drive). The genii hooked her up, and were 'very nice young men'.

But alas, in an initial screen share test, I learned to my sadness that her satellite internet service has to much latency to allow it to work. Dang. Fortunately I was able to 'follow along' and get her up and running with her Mail app and MS Word.

Are there any 'screen sharing' / remote control apps that work similarly that WILL handle latency ?
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#2
I think there was a recent thread about this, and everyone said the latency is a huge problem.

Have you tried LogMeIn? i used it with my Dad in Romania, but then the latency is not that bad...
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#3
Apple Remote Desktop lets you switch to a greyscale view which might hep a lot. I think Timbuktu also has the same feature.
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#4
Unfortunately, No.

The ways to reduce your latency are:
- Not Satellite Internet
- Outrageously Expensive Satellite Internet


Trouble is, it's roughly 300ms each way, and every packet needs to effectively make the trip 4 times. Two ups and two downs. Are there things you could do to work around it? Yes, but none really exist, and all of the solutions I can think of would be fairly mediocre, sort of running a shell script on the remote machine(or applescript of the like) and then just placing it on the remote machine.
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#5
I suggest first just move your lips... then count to 5, and THEN actually say something (without moving lips).

With a little practice, you can probably get them to line up pretty close.
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#6
You might try TeamViewer
http://www.teamviewer.com/index.aspx
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#7
Ken.. hmmm. interesting.
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