AppleCare Marathon

[Buzz]

In my iPhoto for Mavs thread below, I pondered how to gracefully get a working copy of iPhoto 9.5.1 installed on a fresh Mavericks install.

Bottom line, after about four hours of dealing w/ this mess, close to three of those hours on the phone w/ AppleCare (and four levels of escalation), the productive result was basically [exactly] what I thought it would be. Ultimately, they gave me a code that let me snag iPhoto 9.6.1 in Yosemite, then when I opened the App Store back in Mavs on the target machine, it coughed up a dialog box that said, "hey, this app is too new for the OS on this machine... do you wanna install the latest version that'll run the OS you're booted with, or get outa Dodge?" So I chose the former, and 7 minutes later, iPhoto 9.5.1 was on the Mavs machine... now I have to move a 320GB iPhoto library from iPhoto 9.2.3, and another 120GB of misc travel photos and some Photoshopped iterations thereof included therein.

It was excruciating, so the details are spared herein, but it just doesn't seem like it should be so hard tt have dealt w/ this situation. Should anyone else encounter a similar task, please learn from the foregoing.

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[space-time]

Sorry to hear about this. Apple is the new Microsoft, huh?

[IronMac]

space-time wrote:
Sorry to hear about this. Apple is the new Microsoft, huh?

Hey, I coined that!

[C(-)ris]

space-time wrote:
Sorry to hear about this. Apple is the new Microsoft, huh?

Not quite. If it was Microsoft it would just not be working for no reason.

The problem is that he never did the upgrades in the correct order the first time. Therefore he didn't get the apps loaded into his App Store account.

The correct way to do it is to do a clean install with the system disks that came with the machine and make sure to install your iLife suite. Then purchase 10.x from the App store and run that update. After that you will be prompted in the app store to upgrade the iLife apps for free. Once that is done and you have the apps in your purchased list you can go ahead and nuke and pave with 10.x first and then download the apps from your purchased list.

[Buzz]

C(-)ris- I'm not much of an iPhoto user, and the machine at issue is an associate's, but after the old Lion install went ten toes up, I did a fresh Mavs install. MBP did not come w/ any OS discs, so I (obviously) used a Mavs DL'ed installer. Then installed iLife... unfortunately, I hadn't updated iPhoto via the App Store since SL, and after Yos supplanted Mavs and Photos did the same to iPhoto, Apple burned all the updates bridges. The AppleCare techs were slow on the uptick to figure out how to reopen the upgrade path, but *thankfully* they *finally* their ship together.
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