09-30-2006, 03:33 AM
So here's where it all started.
http://forums.macresource.com/read/1/160...msg-160533
Well, recently Safari would not open. The hard drive made the same sounds that it did for iTunes. It then would quit working and Safari would not even open up (even though there was a black triangle below it in the dock). Other programs worked fine.
I took it into the Apple Store at the Short Pump mall in Richmond, VA, skeptical about what the Geniuses had to say. It was worth a try anyway. As it turns out, John was there. Never saw him before, but he was a Genius! Not only in computer knowledge, but people skills! That was a first for me. He diagnosed the hard drive as going bad and offered to swap it out for a new one. No cost due to the computer being under warranty. The next day (today), the computer was ready.
All files migrated and partitions partitioned! Not only that, but I've got an upgrade from 10.3.9 to 10.4.7. Woo Hoo! Definitely a faster OS on this machine (G4 Al PB 1.5 Ghz, 1.5 gb RAM, 80 gb 5400 RPM HD, 256 VRAM).
Now I need to back this puppy up so that if it goes south again, I've got a copy of 10.4. I am thinking Super Duper. I've always used the drag and drop method for data. If anything went wrong with the OS in the past (never), I would always clean install (I clean installed when I partitioned hard drives). However, I do not have the discs for 10.4. Any suggestions?
So really, this post is a general thanks to John. Truly the first Genius I have met at an Apple store. (tu)
-Spiff
http://forums.macresource.com/read/1/160...msg-160533
Well, recently Safari would not open. The hard drive made the same sounds that it did for iTunes. It then would quit working and Safari would not even open up (even though there was a black triangle below it in the dock). Other programs worked fine.
I took it into the Apple Store at the Short Pump mall in Richmond, VA, skeptical about what the Geniuses had to say. It was worth a try anyway. As it turns out, John was there. Never saw him before, but he was a Genius! Not only in computer knowledge, but people skills! That was a first for me. He diagnosed the hard drive as going bad and offered to swap it out for a new one. No cost due to the computer being under warranty. The next day (today), the computer was ready.
All files migrated and partitions partitioned! Not only that, but I've got an upgrade from 10.3.9 to 10.4.7. Woo Hoo! Definitely a faster OS on this machine (G4 Al PB 1.5 Ghz, 1.5 gb RAM, 80 gb 5400 RPM HD, 256 VRAM).
Now I need to back this puppy up so that if it goes south again, I've got a copy of 10.4. I am thinking Super Duper. I've always used the drag and drop method for data. If anything went wrong with the OS in the past (never), I would always clean install (I clean installed when I partitioned hard drives). However, I do not have the discs for 10.4. Any suggestions?
So really, this post is a general thanks to John. Truly the first Genius I have met at an Apple store. (tu)
-Spiff