02-25-2024, 07:05 PM
I had a frustrating adventure Friday with my CS 6 apps on my Mac Pro. Nothing had changed for that particular installation except that I had cloned the original High Sierra volume, which was on a spinning drive, to an SSD on a PCI card. On Friday I wanted to use CS 6 (I have CS 5 on the drive I normally use) and although Bridge launched just fine, Photoshop would not: I'd get the startup screen and then it would crash. The same thing happened with ID CS6. I finally uninstalled them and tried to reinstall and then the installers had problems. I downloaded fresh ones from Adobe, and they would not install either: I kept getting an error message about a "missing file".
No thanks to Adobe, whose site I searched, I stumbled across an answer to the "missing file" problem on YouTube, and then I dimly recalled having jumped through this particular hoop once before about 5 years ago when I installed Photoshop CS6 on my then-new/refurb 2015 MBP. There is a problem with getting the installer to run that Adobe could probably have fixed in a hot minute, had they cared to do so.
This is what works. I found it in the comments under a YouTube video that showed a solution that did NOT work:
The good news was that there was no problem after installing with getting the serial numbers verified by Adobe, and Photoshop and InDesign CS6 now work, once again, on that drive. At the cost of a couple of hours of frustration.
No thanks to Adobe, whose site I searched, I stumbled across an answer to the "missing file" problem on YouTube, and then I dimly recalled having jumped through this particular hoop once before about 5 years ago when I installed Photoshop CS6 on my then-new/refurb 2015 MBP. There is a problem with getting the installer to run that Adobe could probably have fixed in a hot minute, had they cared to do so.
This is what works. I found it in the comments under a YouTube video that showed a solution that did NOT work:
Helpful comment person wrote:
SOLUTION for High Sierra Installation (this reportedly also works for Sierra and El Cap):
1. Right-click or Control-click on the installer (RED icon) and choose "Show Package Contents".
2. In the Install window that opens in the Finder, go to the Contents/MacOS folder, and in there, double-click Install. That will open the Terminal application, some lines of code will automatically run, and the actual Installer should successfully launch.
The good news was that there was no problem after installing with getting the serial numbers verified by Adobe, and Photoshop and InDesign CS6 now work, once again, on that drive. At the cost of a couple of hours of frustration.