Strange day: Has there been a high number hacks going on or what? Niece got hit with Adware and someone tried to order a

[ka jowct]

These bogus tech support scams are pretty common, and unfortunately, some people fall for them, paying the "tech support" scammers a couple hundred bucks and allowing access to their computers. Keeps coming up in Apple Support Discussions.

[silvarios]

tronnei wrote:
Same thing happened to my son's Macbook after he visited some sketchy website. I tried to remove it using conventional means but it was no use. Adwaremedic made quick work of it, however. No need to nuke and pave.

My concern was the OP's niece called the scammers, how do we know what else happened after that point?

[space-time]

question: if we have a phone number, can we track down the individual/organization that registered that phone number?

[Grateful11]

silvarios wrote:
[quote=tronnei]
Same thing happened to my son's Macbook after he visited some sketchy website. I tried to remove it using conventional means but it was no use. Adwaremedic made quick work of it, however. No need to nuke and pave.

My concern was the OP's niece called the scammers, how do we know what else happened after that point?
Well they definitely got her cellphone number but says she didn't give out any personal information. I talked
her through how to delete all saved passwords on Chrome and told her change every password that she
had saved for each site that had been saved in Chrome.

[silvarios]

Grateful11 wrote:
My concern was the OP's niece called the scammers, how do we know what else happened after that point?

Well they definitely got her cellphone number but says she didn't give out any personal information. I talked her through how to delete all saved passwords on Chrome and told her change every password that she had saved for each site that had been saved in Chrome.
Thanks for the update.