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Yeah, these glued in batteries are a horrible idea
#1
Changing a battery should not be so incredibly hard. After blowing over an hour with Apple chat and them confirming my local Apple Store is booked out for repairs, the only option was to send me a box. So they did that a few weeks ago. The box arrived a few days later, and it was shipped off. A week or so goes by and it comes back. It has a new battery (for free too, FWIW), but since it's glued to the top cap assembly, they replaced the keyboard too.

But rather than a US keyboard, they gave me a European one. Apple opened a new case. It turns out, the box they sent it to us with cannot be used to send it back, so they had to send us a new one. A week and a half later, the box finally arrived. Now it will be sent back to Apple, again. At best it will have taken them a month to replace the battery.
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#2
I think Apple should give you a new computer...
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#3
More battery woes from Apple:

https://www.google.com/url?sa=t&source=web&rct=j&url=https://www.inverse.com/amp/article/49363-airpods-battery-warrantly&ved=2ahUKEwjWs6egktDgAhWJrFQKHV3gBSQQFjABegQIBxAB&usg=AOvVaw3xdEvot_Bmt-hgkBQH8HVd&cf=1

Sort of an old story, it would be interesting to hear from users here how their battery life is as I haven't stayed up to date on Apple news.

D & C
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#4
I am not surprised an Apple warranty site messed up the repair. CSAT Solutions is a contractor for Apple repairs. In the past they have hired unskilled immigrants so they can pay close to minimum wage.

CSAT Solutions: employee interview with Apple warranty service contractor. [Louis Rossmann Repair YouTube channel]
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#5
what is different on an European keyboard?
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#6
space-time wrote:
what is different on an European keyboard?

The biggest difference is the return key is vertical. And then depending on the region, the lettering might be different.
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#7
Gareth wrote:
[quote=space-time]
what is different on an European keyboard?

The biggest difference is the return key is vertical. And then depending on the region, the lettering might be different.
Lettering, position of some of the keys - eg dollar vs euro.
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#8
hey, Euro is worth more than Dollar, be smart and keep that keyboard!
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