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They say on the radio that your plan includes streaming. I get emails with "did you know your plan includes this?" and there are several things one of which is streaming.
When I download the App and log in, it tells me the plan does not include streaming.
Disappointed with their advertising.
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Cancel your service and tell them the reason.
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N-OS X-tasy! wrote:
Cancel your service and tell them the reason.
good luck with that.
sxm kept charging us for nearly a year. I kept calling, they kept lying.
Fortunately for me, I set them up with AmEx.
One call. Full refund, nqa.
I've numerous friends who had a similar bad experience with sxm.
“Art is how we decorate space.
Music is how we decorate time.”
Jean-Michel Basquiat
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They learned about customer service from Comcast and Dish Television
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Fritz wrote:
[quote=N-OS X-tasy!]
Cancel your service and tell them the reason.
good luck with that.
sxm kept charging us for nearly a year. I kept calling, they kept lying.
Fortunately for me, I set them up with AmEx.
One call. Full refund, nqa.
I've numerous friends who had a similar bad experience with sxm.
You should have called AMEX after one month, not twelve.
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When the free Sirius XM ran out on my Tacoma, I started getting calls to pay and continue. It finally got to something like $3 per month for a year. I told the guy I'd do that for a 5 year period, paid in advance. He hung up on me and I haven't heard back. We now have a new CRV with a free 3 month trial. I'm anxious to see what it will take to get those people to leave me alone with it expires!
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Have you tried to see if you can access it online? My lifetime subscription doesn't include streaming, but my wife pays $5/month for sxm in her car and gets the free streaming. Been listening as I work from home. There's a limited run "Jim Gaffigan" channel available right now and I've really been enjoying it. That, and U2's channel.