01-12-2008, 12:14 AM
My NewerTech USB 2.0 Universal Drive Adapter has apparently died. In seems to have ceased functioning while I was running a data recovery utility. No problem, I got the adapter shortly before the end of 2007 and so I'm still covered by warranty.
I just want to make sure I didn't do anything improper to cause the early failure. I swapped drives (and connection types, first drive was SATA and the second was PATA), tried different outlets in my surge protector, and a different surge protector (which was connected to a different circuit). The power adapter doesn't seem to be providing any juice. The drives themselves seem fine. Only thing I could think of is that maybe I accidentally switched the power cable, not the brick of course which is unique, but long shot here--just maybe since the power cable to one of my other drives is similar, I swapped cables??? I'm pretty sure this didn't happen, but I hate to be THAT customer who returns something that was broken from his own stupidity.
So does anyone have a NewerTech USB 2.0 Universal Drive Adapter and could either hit me with some identifying characteristics of the power cable or post a photo of the power cable. I'm also sending an email to customer service, but I figure the forum may be able to respond faster. Thanks.
Nathan
I just want to make sure I didn't do anything improper to cause the early failure. I swapped drives (and connection types, first drive was SATA and the second was PATA), tried different outlets in my surge protector, and a different surge protector (which was connected to a different circuit). The power adapter doesn't seem to be providing any juice. The drives themselves seem fine. Only thing I could think of is that maybe I accidentally switched the power cable, not the brick of course which is unique, but long shot here--just maybe since the power cable to one of my other drives is similar, I swapped cables??? I'm pretty sure this didn't happen, but I hate to be THAT customer who returns something that was broken from his own stupidity.
So does anyone have a NewerTech USB 2.0 Universal Drive Adapter and could either hit me with some identifying characteristics of the power cable or post a photo of the power cable. I'm also sending an email to customer service, but I figure the forum may be able to respond faster. Thanks.
Nathan