Why oh Why

[haikuman]

Why would a G5 1.8 DP Running 10.3.9 after repairs @ local Mac Authorized repair shop
come back with more problems. Wind Tunnel Syndrome fansRunning @ high speed
but with a different Serial # for the Machine ??? Any ideas out there.
found one of the hard drives loose also. They claim I need a new fan now. Fans were never a problem b4. I have Apple Care and will call Apple 1st b4 I get crazzzzy down at the repair shop The claim they replaced my Logic board, logic makes me think somethng went arye somwhere
TIA
haikuman

[Refurbvirgin]

Not-so-silent upgrade?

Sounds like you've definitely been had. I hope Apple makes this right but document everything and be prepared to notify your state attorney general's consumer fraud office.

[rgG]

Sounds like they switched machines on you because of the different serial numbers.

[Mactel]

Someone at dealmac mentioned that when you get a new motherboard the serial number changes which is in fact true.

[jdc]

my dual 1.8 hated 10.3.8 and above

the "fan always on" syndrome was a known issue

you can set the processor to "lowest" in the energy saver control panel and see if that fixes it...

[rexrzer]

Sounds like your "repair shop" doesn't know WTF they're doing. And yes, they DID change out your logic board if you have a "new serial number." That's what happens...the machine takes on the serial number of the new logic board. Having gone through 2 (two) logic board replacements on my previous G5 1.8GHz DP (Rev. A-8 DIMM slots), I know that it's a very involved process. The entire insides of the machine has to be torn apart and put back together to accomplish the task.

If you're not happy with the work the "repair shop" did to your Mac, do you have another option? Is there another Apple Authorized Service Provider you can go to? I'd be very reluctant to return your machine to the same place that screwed up the job the 1st time, if I were you. If you have to, send the machine to an Apple Service Provider in Honolulu if there isn't another one on Maui? It would be better to do that than take another chance on the place that's apparently damaged your Mac (possibly), or simply not completed the work that is necessary to get it back to 100%.

Whatever you do, don't try to operate your G5 now. You may damage it further by running it with the problem(s) it's having now, which are aparently unresolved issues from having it repaired by morons. Call Apple and get to a Level 2 Tech Support person, explain what's happened, and see if they can offer you an alternative to having it repaired where you did the 1st time.

Rudie, I guess you missed it, but my G5 had its 4th major component failure the week of Feb. 12, 2006, and Apple Customer Relations replaced it with a new G5 Dual Core 2.3Ghz PowerMac...
http://forums.macresource.com/read/1/44738
http://forums.macresource.com/read/1/475...#msg-47514
http://forums.macresource.com/read/1/505...#msg-50593

I hope you can get yours repaired successfully. First thing you need to do though is find an Apple Service Provider that knows what they're doing. Good luck, and I hope everything else is going well for you.

__________________

[N-OS X-tasy!]

Hey Rudie!

Do the following:

1) Check the serial number shown on the sticker at the bottom of the case opening (with the door off). The S/N shown in About This Mac... may have changed due to a new logic board, but this sticker should show the original S/N if it is the original case. If it's not, raise holy hell.

2) Fans running at high speed after a logic board replacement is a strong indicator that thermal recalibration was not performed after the swap. This procedure must be performed whenever the G5 processor is installed onto a logic board. It's a simple procedure which takes only about five minutes, but the software tool to do it is only available to authorized Apple service providers. My guess is that your guys either forgot or didn't know they need to do this.

HTH. Good luck!

P.S. If you can see a red LED glowing inside the PM case when the fans are screaming, that's another sure sign it's a thermal calibration issue.

[Racer X]

replacement motherboards don't have a ser# when they are shipped. The repair facility is supposed to have a super secret app that will copy over your old ser# to the new mobo. lazy shops don't transfer it over. my MDD duallie got a replacement mobo, and System Profiler doesn't report a ser# any more.

So it is entirely possible that if you have a different ser#, they used a used mobo.

Start to ask some informed questions and see if they squirm.