05-15-2014, 01:10 AM
I have an Oppo DV-980H that has just now started hanging up while trying to load a DVD or audio CD. It's been an excellent player, and I bought it back then specifically because it had outstanding specs in two areas: audio quality playing CDs, and upscaling of DVDs to suit an HDTV. I've been more than satisfied with it.
I called Oppo this morning, and it took just a few seconds for someone in tech support to pick up. I described the problem and his response: sure, we can fix that, no problem. It's a flat $42 fee to fix whatever's wrong with it. Just send it in.
I actually have a newer Blu-Ray player just sitting here which I've never hooked up; a leftover from my dad. It's a Sony BDP-S580. Reading the reviews, it seems to be a solid machine but it has two features I really don't care about: Blu-Ray and the ability to stream digital content like Netflix. I have an Apple TV for that.
So as irrational as it seems, I'm really leaning toward fixing the Oppo. That kind of customer service is hard to turn down (not the first time I've called them and they're always right on it). The only question technically is: would the Sony do a better job of playing dvds and audio CDs? I think it's a tossup.
Sony BDP-S580 review.
Oppo DV-980H review
I called Oppo this morning, and it took just a few seconds for someone in tech support to pick up. I described the problem and his response: sure, we can fix that, no problem. It's a flat $42 fee to fix whatever's wrong with it. Just send it in.
I actually have a newer Blu-Ray player just sitting here which I've never hooked up; a leftover from my dad. It's a Sony BDP-S580. Reading the reviews, it seems to be a solid machine but it has two features I really don't care about: Blu-Ray and the ability to stream digital content like Netflix. I have an Apple TV for that.
So as irrational as it seems, I'm really leaning toward fixing the Oppo. That kind of customer service is hard to turn down (not the first time I've called them and they're always right on it). The only question technically is: would the Sony do a better job of playing dvds and audio CDs? I think it's a tossup.
Sony BDP-S580 review.
Oppo DV-980H review