09-23-2009, 02:35 PM
Mhale,
I thought it had just a one year warranty. Three years is much better!
FWIW, I'm buying the second ThermalTake to replace a NewerTech VoyagerQ drive Dock. While I love the idea of the quad interface of the Voyager, my first required replacement under warranty and the replacement was DOA and is in the process of being replaced. Definitely not happy about that. However, OWC/NEwerTech have been phenomenal with references to the issues and warranty replacements. I wish other companies offered the same level of support and service.
Robert
I thought it had just a one year warranty. Three years is much better!
FWIW, I'm buying the second ThermalTake to replace a NewerTech VoyagerQ drive Dock. While I love the idea of the quad interface of the Voyager, my first required replacement under warranty and the replacement was DOA and is in the process of being replaced. Definitely not happy about that. However, OWC/NEwerTech have been phenomenal with references to the issues and warranty replacements. I wish other companies offered the same level of support and service.
Robert