Parent opens credit in kid's name, then chargeoff. What can be done?

[rgG]

She needs to talk to Chase first and find out who they were dealing with while the card was being used, where the bills were being sent, who did they talk to when they wrote off the amount, etc. It could even be as simple as Chase mis-reporting something, but since they are the creditor, she should contact them first before doing anything else. Until you find out the facts from Chase, everything else is just speculation.