12-01-2009, 03:48 AM
bound4cupertino wrote:Apple does not make the Hard Drive
I was vague intentionally. It's just a bad hard drive, and I know these things happen. I am not an idiot, so don't any of you dare patronize me. I realize that my MacBook is covered by warranty. I am well aware that Apple's customer service is in most cases exceptional. This isn't about the stupid computer. It's the principal. It seems like Apple may be focusing more attention and resources on iPhone and iPod than on Mac, and (I'm not saying they are) IF Apple is trying to take advantage of its monopoly and become a luxury company, that is NOT ok. That really doesn't alarm any of you? You're willing to continue to pay through the nose for products of mediocre quality? As customers that have been loyal to the company for years, we deserve better than that. That's all I'm saying.