04-14-2010, 06:39 PM
I'll have to send you to my local AT&T store.
There are some 'customer representatives' that actually know what they are doing and are helpful for both AT&T and Verizon. It would be nice if they actually had at least one in every store / kiosk / radio shack.
I found the best over the phone customer service with Verizon was on Sunday morning around 9AM. (before all the a-holes wake up and ruin their day, maybe ? )
There are some 'customer representatives' that actually know what they are doing and are helpful for both AT&T and Verizon. It would be nice if they actually had at least one in every store / kiosk / radio shack.
I found the best over the phone customer service with Verizon was on Sunday morning around 9AM. (before all the a-holes wake up and ruin their day, maybe ? )