05-01-2011, 08:05 PM
http://www.jsonline.com/news/statepoliti...33409.html
Even though previous attempts in other states have failed:
...
"In a statement released Thursday, U.S. Agriculture Secretary Tom Vilsack said, "Recent state agency privatization initiatives in Texas and Indiana have been complete failures, marked by technical difficulties, staffing shortages, and inadequate training of private call-center staff and resulting in adverse impacts on the state and its people."
...
"Federal officials pointed to past problems with privatization deals in other states such as Indiana and Texas. In 2009, Indiana Gov. Mitch Daniels' administration dropped IBM's $1.4 billion contract to handle intake for residents of that state seeking health coverage and food assistance.
The state ended up suing the company for allegedly failing to live up to the contract and provide adequate service to sick and needy residents, said Marcus Barlow, a spokesman for the Indiana Family and Social Services Administration. The dispute drags on in court."
Even though previous attempts in other states have failed:
...
"In a statement released Thursday, U.S. Agriculture Secretary Tom Vilsack said, "Recent state agency privatization initiatives in Texas and Indiana have been complete failures, marked by technical difficulties, staffing shortages, and inadequate training of private call-center staff and resulting in adverse impacts on the state and its people."
...
"Federal officials pointed to past problems with privatization deals in other states such as Indiana and Texas. In 2009, Indiana Gov. Mitch Daniels' administration dropped IBM's $1.4 billion contract to handle intake for residents of that state seeking health coverage and food assistance.
The state ended up suing the company for allegedly failing to live up to the contract and provide adequate service to sick and needy residents, said Marcus Barlow, a spokesman for the Indiana Family and Social Services Administration. The dispute drags on in court."