07-16-2010, 06:30 PM
11:25AM Q: Will the bumper offer extend outside of the US?
A: Yes.
Q: And beyond September 30th?
A: We'll evaluate.
11:24AM Q: You've been communicating with customers through email quite a bit -- how is that impacting how you're dealing with these issues.
Steve: I always have, and you know, the address is out there and I've always emailed people back. I try to reply to some of them because they're our customers. But now people post them to the web... and some people just make things up. So don't believe everything you read!
A: Yes.
Q: And beyond September 30th?
A: We'll evaluate.
11:24AM Q: You've been communicating with customers through email quite a bit -- how is that impacting how you're dealing with these issues.
Steve: I always have, and you know, the address is out there and I've always emailed people back. I try to reply to some of them because they're our customers. But now people post them to the web... and some people just make things up. So don't believe everything you read!