07-12-2011, 11:28 PM
M A V I C wrote:
That's Verizon for ya. When my mom died I called to cancel her phone. She had over a year left on her contract. I made the mistake of calling from my phone so they added the remainder of her contract to mine. I asked why and the guy laughed at me and said "well, she's dead, so we could just keep billing her but she can't pay, can she?"
That was completely and entirely illegal. Why did you stand for it? Your state's attorney general would have been all over their shit for that. The public utilities commission, too, I'd bet.