03-12-2012, 10:19 PM
jdc wrote:
Create a new admin user, then delete the other one.
Everything that was on their side is gone.
I don't believe that is true. You can install software on the system that would remain after only deleting the user. Nuke and pave is the only way.
If they're sophisticated enough to install any sort of tracking/logging software, they would not have tied it to a user account. I think realistically the chances of there being residual malware like that are very very small, especially on a MBA, but I'd nuke and pave anyway.