11-13-2012, 11:37 PM
I have some experience with this linked to a prior thread regarding my grandparents computer theft. Here is what I learned:
If you had a .mac email address and did not move it to icloud by the date they specified (now passed) that email address has been deleted. There is no way to resurrect the email address even if you call the apple 800 number and offer to pay.
You CAN create a new email account using the same address but only with the @me.com or @icloud.com domains.
So my grandparents used to be Name@mac.com and by default Name@me.com but both of those have been deleted since they did not move to icloud. They can now register as Name@me.com and Name@icloud.com but not @mac.com.
Clear as mud?
If you had a .mac email address and did not move it to icloud by the date they specified (now passed) that email address has been deleted. There is no way to resurrect the email address even if you call the apple 800 number and offer to pay.
You CAN create a new email account using the same address but only with the @me.com or @icloud.com domains.
So my grandparents used to be Name@mac.com and by default Name@me.com but both of those have been deleted since they did not move to icloud. They can now register as Name@me.com and Name@icloud.com but not @mac.com.
Clear as mud?