11-14-2012, 01:17 PM
chopper wrote:
Trying to help out a friend who had a .mac email address that he was paying for every year, and that he had given out to countless business contacts.
To say the least he is not an IT guy.
So, sometime in the last whenever, his secretary decided to get new email addresses for everyone in the office using a new domain. She never did any forwarding from his old .mac address, but set his computer up to send and receive using the new email.
She also is not an IT person.
So she decided he no longer needed that old .mac/me/icloud address and killed the account.
He has had people telling him that his email has been bouncing for a while but he thought it was to do with his new account size limit being smaller. He just discovered that the old .mac address no longer works today.
Any suggestions?
Once the "old account" was killed, there is no turning back UNLESS he sets up an iCloud Apple ID. Apple may not let him do that, stating that user name is in use (even though it was his).
My username@mac.com turned into username@me.com and then into username @icloud.com without any effort on my part. I did maintain a MobileMe account, and still have the 25GB of storage through September 2013, courtesy of Apple.
I can still send and receive email using the mac.com address. All such mail appears in my iCloud.com mailbox.
Your friend may attain his goal simply by using that username when he sets up his iCloud.com mail. Hopefully that old email address will convert to iCloud.com as mine does, but it will have to be established as a legitimate Apple ID.