01-13-2013, 04:41 PM
space-time wrote:
[quote=DRR]
You should be able to talk them through booting from USB stick and resetting password. It's not difficult at all.
God, no, they do not speak English and I would have to spell out every single word and make sure they click on the right things... if all else fails, I may try that.
I think it's even worse than that, in the Lion recovery partition, they don't have a Reset Password utility under the Utility menu like there was in Snow Leopard. Instead you need to run Terminal, and type the "resetpassword" command, then it will launch the app to reset the admin password.
http://osxdaily.com/2011/08/24/reset-mac...-password/