01-16-2013, 02:45 PM
pdq wrote::agree:
So my father in law, who was a Dell guy, decided when he moved up here to get a Mac. He's well-to-do, and wanted a big screen, so I helped him get a 27" i5 iMac, with two years of AppleCare last year. Unfortunately, it was the one that had the problematic 1 TB drives, and he got notified of the recall.
No sweat- there's a nearby Apple store, and the drive hadn't died. As this was before the holidays, and they were swamped at the store, I said we've got until April for the hard drive recall, we'll wait until after the holidays, and the folks at the Apple store were grateful.
After the holidays, he wants to get this done, cause his previous Dell's hard drive died and he lost some things, so I ask the folks at the Apple store if it's a better time to bring it in. Yeah, that'd be great. I knew the actual repair only takes an hour or so.
So we back him up and take the iMac Sunday, and we make an appointment Monday AM for my wife to bring it in. When she comes back, she says they said 3-5 days. Really? This is his only computer and his connection to the world, so I'm hoping they're just sandbagging.
Very similar to my story with my iMac 27" and the Orlando Millennia Mall Store. I still haven't gone back as it's over an hour drive. If they would allow you to bump up the drive to 3TB for an added cost I would do that in a heartbeat. As it is, I will wait for the failure and stay with external drives.
It was not a fun trip.