06-07-2014, 12:26 AM
I have just spent three days chatting with customer support at Overstock.com. They have failed to locate the item ordered (at all -disappeared, poof) and have issued a continuing series of lies and promises concerning the matter.
Please avoid doing business with them at all costs (because the costs will be entirely yours).
I can supply you with extended pieces of the chat threads, but I don't want to put you to sleep. They are incapable of telling the truth or satisfactorily resolving a simple matter. Amazon would have had the item on my doorstep days ago. I ordered it on May 29th and it might as well have been shipped on Malaysian Airlines.
Please avoid doing business with them at all costs (because the costs will be entirely yours).
I can supply you with extended pieces of the chat threads, but I don't want to put you to sleep. They are incapable of telling the truth or satisfactorily resolving a simple matter. Amazon would have had the item on my doorstep days ago. I ordered it on May 29th and it might as well have been shipped on Malaysian Airlines.