08-31-2013, 03:45 AM
When I look at the call record page I see a lot of charges associated with a called phone number but far more that simply say "SMS/Mobile Web" with no associated phone number. The charge for each instance is way too high to be a text.
I am pasting in part of the bill so you can see what I am seeing. I reverified that cellular data is turned off. I also contacted PPC and they agreed to reverse the charges but no explanation for how it could have happened. I don't know how to determine if PPC is at fault or if the phone is indeed using cellular data when I've told it not to.
I am pasting in part of the bill so you can see what I am seeing. I reverified that cellular data is turned off. I also contacted PPC and they agreed to reverse the charges but no explanation for how it could have happened. I don't know how to determine if PPC is at fault or if the phone is indeed using cellular data when I've told it not to.
Number Usage Time Date Pre Balance Cost Post Balance Description
5095557182 1 min(s) 07:04:47 AM August 30, 2013 $0.36 $0.12 $0.24 Successful I/C calls
0 0 03:27:12 AM August 25, 2013 $0.36 $0.00 $0.36 Failed Audit Fee Transaction (Daily Access Fee, Quick Access)
0 0 07:35:59 PM August 23, 2013 $0.41 $0.05 $0.36 Data (SMS, Mobile Web)
0 0 07:35:09 PM August 23, 2013 $0.46 $0.05 $0.41 Data (SMS, Mobile Web)
0 0 01:31:23 PM August 23, 2013 $0.51 $0.05 $0.46 Data (SMS, Mobile Web)
0 0 07:32:22 PM August 20, 2013 $0.56 $0.05 $0.51 Data (SMS, Mobile Web)
0 0 07:29:46 PM August 20, 2013 $0.61 $0.05 $0.56 Data (SMS, Mobile Web)
0 0 07:29:24 PM August 20, 2013 $0.66 $0.05 $0.61 Data (SMS, Mobile Web)
0 0 07:28:21 PM August 20, 2013 $0.71 $0.05 $0.66 Data (SMS, Mobile Web)
0 0 07:20:51 PM August 20, 2013 $0.76 $0.05 $0.71 Data (SMS, Mobile Web)
0 0 05:42:02 PM August 20, 2013 $0.81 $0.05 $0.76 Data (SMS, Mobile Web)
0 0 12:33:43 PM August 20, 2013 $0.86 $0.05 $0.81 Data (SMS, Mobile Web)
0 0 12:19:47 PM August 20, 2013 $0.91 $0.05 $0.86 Data (SMS, Mobile Web)
0 0 11:00:52 AM August 20, 2013 $0.96 $0.05 $0.91 Data (SMS, Mobile Web)
0 0 08:58:22 AM August 20, 2013 $1.01 $0.05 $0.96 Data (SMS, Mobile Web)
0 0 12:40:15 PM August 19, 2013 $1.06 $0.05 $1.01 Data (SMS, Mobile Web)
0 0 12:39:26 PM August 19, 2013 $1.11 $0.05 $1.06 Data (SMS, Mobile Web)
0 0 12:37:25 PM August 19, 2013 $1.16 $0.05 $1.11 Data (SMS, Mobile Web)
0 0 12:35:51 PM August 19, 2013 $1.21 $0.05 $1.16 Data (SMS, Mobile Web)
0 0 12:32:07 PM August 19, 2013 $1.26 $0.05 $1.21 Data (SMS, Mobile Web)
0 0 12:30:15 PM August 19, 2013 $1.31 $0.05 $1.26 Data (SMS, Mobile Web)
0 0 11:42:13 AM August 19, 2013 $1.36 $0.05 $1.31 Data (SMS, Mobile Web)
0 0 11:42:00 AM August 19, 2013 $1.41 $0.05 $1.36 Data (SMS, Mobile Web)
0 0 11:41:25 AM August 19, 2013 $1.46 $0.05 $1.41 Data (SMS, Mobile Web)
0 0 06:27:21 AM August 19, 2013 $1.51 $0.05 $1.46 Data (SMS, Mobile Web)
0 0 06:10:00 AM August 19, 2013 $1.56 $0.05 $1.51 Data (SMS, Mobile Web)
723487686 0 12:30:40 AM August 19, 2013 $1.56 $0.00 $1.56 Data (Data Usage)
0 0 06:15:57 PM August 18, 2013 $1.84 $0.05 $1.79 Data (SMS, Mobile Web)