09-01-2013, 04:36 AM
We've had Comcast in both of our houses since moving back to ATL. At the first house, the installer worked for about 3 hours getting all the jacks working with enough signal. The previous owners had both Dish and Comcast, so the tangles of wires in the walls were a mess. We still had intermittent problems. I never once had to pay for a service call. The issue requiring the call was always their fault, so I contested the charges and got them credited back.
We are now with AT&T U-verse for the last year. Frankly, their customer service is just as bad. However, the promo rate is about 50% what I was paying with Comcast for more channels. Comcast would not budge on price, telling me that I had had too many promotional rates, so I took my business elsewhere. The internet speed is not as good, but certainly adequate.
We are now with AT&T U-verse for the last year. Frankly, their customer service is just as bad. However, the promo rate is about 50% what I was paying with Comcast for more channels. Comcast would not budge on price, telling me that I had had too many promotional rates, so I took my business elsewhere. The internet speed is not as good, but certainly adequate.