Battery recall form won't accept ZZ****** serial #

[slbett]

I went to Apple's site and there is different serial numbers listed for iBooks. I have three with listed ZZ serial # and won't accept my numbers. Anyone else have problems with the ZZ

Page one lists ZZ**** numbers

https://support.apple.com/ibook_powerboo...index.html

And page two does not list ZZ****** numbers in the recall.

https://depot.info.apple.com/batteryexchange/

I WONDER WHAT PAGE IS CORRECT!!!!