11-26-2013, 07:15 PM
The PS3 can say if it has a working IP but not much more. Using the iMac, the Network Utility has some tabs for tools. The oldschool diagnosis method is to Ping your way up the chain to the modem. Looking at the Quick Installation Guide, there is no factory reset button and no way to log in to the device (not that there would be for a basic switch).
You could try contacting the company to see if they have any recommendations. I did not see a support forum, just a support login to register an email/product.
You could try contacting the company to see if they have any recommendations. I did not see a support forum, just a support login to register an email/product.