11-27-2013, 10:11 PM
What a mess!!
Thank god calif has really embraced technology. Before the internet, EVERYONE had to do all biz at the DMV - all were equal under the rules of the DMV. That's where you got to see a REAL cross section of the area you lived in.
Last time I had to go into the DMV (I was never sent registration renewal stuff) I went online to make an appt. Arrived to find an automated check-in machine. I signed in, got a number and took a seat. I was called in about 5 minutes. Took 5 min to take care of biz and I was gone.
In the old days that would have taken two hours easily...
Thank god calif has really embraced technology. Before the internet, EVERYONE had to do all biz at the DMV - all were equal under the rules of the DMV. That's where you got to see a REAL cross section of the area you lived in.
Last time I had to go into the DMV (I was never sent registration renewal stuff) I went online to make an appt. Arrived to find an automated check-in machine. I signed in, got a number and took a seat. I was called in about 5 minutes. Took 5 min to take care of biz and I was gone.
In the old days that would have taken two hours easily...
DP wrote:
I get my tabs online in MI. It's the Secretary of State's office-no DMV. But my wife got a new vehicle and we were fixing up her old car and got a temporary plate for it. But, guess what? I can't get a temporary plate online! So I have to go mingle with the great unwashed which I haven't done in years. I go in but now there is no Take-A-Number machine anymore and now, one has to stand in line to meet with an agent (one!) who asks why you're there and then gives you a number! Well, do you get a specific agent now depending on your request? Nope. So I asked, doesn't every agent need to know everything that needs to be dealt with here? Yes. Then why the hell... And, there are frail people who need to sit while waiting with no chairs except in the waiting area. Also, the line was out the door by the time I got done and it took me just under an hour!
To top it off, the TV's are playing the SecState channel with "quotes" by "real people" saying things like "Love the new SoS offices! Was in and out in three minutes!" Where were they-the Isle Royale office? Or was it the postman just dropping off mail?
I sent them a disgruntled email. Bet that won't show up on the TV...