07-29-2015, 04:50 PM
Several weeks ago one of our Samsung Smart TVs failed during a lightning storm. Really strange - everything worked except the HDMI ports. The repair was done by Best Buy Geek Squad and was paid for by my Chase Freedom Visa extended warranty benefit. That's the good news.
A while after the repair was done, I fired up the Samsung Netflix app only to see a greeting for Jamie and a list of movies that looked nothing like my queue. Apparently they had installed a refurb board that had come from a TV owned by a guy named Jamie. Try as I might, I could not find a way to log out of that account and log onto mine. Not a big deal since I could get to Netflix via my AppleTV.
A few days ago I decided to do a search to see if I could find a fix using a string like "How to deactivate a Netflix account on a Samsung TV" It must be a common problem as there are a lot of links. Here is what one said that actually worked.
"After some digging around the net I found this little gem that finally worked. For those familiar with the Konami Code you’d think it was a total joke. Turns out it actually is the way to deactivate the link and apparently works for other similar devices like smart TVs and devices that use a simple web login interface. Simply on your remote control press: up, up, down, down, left, right, left, right, up, up, up, up. On the Samsung a grey settings screen will popup with your account information and an option to deactivate."
Here is the link:
http://reverb.madstatic.com/blog/2012/04...smart-hub/
A while after the repair was done, I fired up the Samsung Netflix app only to see a greeting for Jamie and a list of movies that looked nothing like my queue. Apparently they had installed a refurb board that had come from a TV owned by a guy named Jamie. Try as I might, I could not find a way to log out of that account and log onto mine. Not a big deal since I could get to Netflix via my AppleTV.
A few days ago I decided to do a search to see if I could find a fix using a string like "How to deactivate a Netflix account on a Samsung TV" It must be a common problem as there are a lot of links. Here is what one said that actually worked.
"After some digging around the net I found this little gem that finally worked. For those familiar with the Konami Code you’d think it was a total joke. Turns out it actually is the way to deactivate the link and apparently works for other similar devices like smart TVs and devices that use a simple web login interface. Simply on your remote control press: up, up, down, down, left, right, left, right, up, up, up, up. On the Samsung a grey settings screen will popup with your account information and an option to deactivate."
Here is the link:
http://reverb.madstatic.com/blog/2012/04...smart-hub/