06-04-2014, 08:46 PM
Bimwad,
Sure it falls on the carrier. I never said otherwise. There are no apparent extenuating circumstances that _you_ are aware of but that doesn't mean there weren't extenuating circumstances. It happens and it sucks. And it happens on multiple flights and it sucks even more. That Southwest didn't handle it well comes as no surprise. To me, that is the problem here and is inexcusable. But, again, that doesn't mean there wasn't true, real extenuating circumstances. And I'm saying this despite the fact that Southwest is on my garbage list.
Robert
Sure it falls on the carrier. I never said otherwise. There are no apparent extenuating circumstances that _you_ are aware of but that doesn't mean there weren't extenuating circumstances. It happens and it sucks. And it happens on multiple flights and it sucks even more. That Southwest didn't handle it well comes as no surprise. To me, that is the problem here and is inexcusable. But, again, that doesn't mean there wasn't true, real extenuating circumstances. And I'm saying this despite the fact that Southwest is on my garbage list.
Robert