Rather than go into details: Don't you dare do business with Overstock.com

[silvarios]

sekker wrote:
Sorry for your frustration.

Thanks for posting.

Bottom line: you cannot assume any customer support. So the deal has to be that much better to be worthwhile.

No kidding. Words to the wise, never rely on support, from anyone. If it occurs, then great, but I've been disappointed so many times.