12-01-2014, 03:47 PM
Matt,
If you need more info such as if Cablevision rents models and such, just give them a call. They'll give you all the details. If you need technical info, call and speak to the tech support. In my experience, they're actually pretty good when it comes to the basics. A deeper issue and you need to push through the ranks to a senior tech or a more knowledgeable tech. I'm surprised you didn't contact them about this stuff prior to posting in the forum.
Robert
If you need more info such as if Cablevision rents models and such, just give them a call. They'll give you all the details. If you need technical info, call and speak to the tech support. In my experience, they're actually pretty good when it comes to the basics. A deeper issue and you need to push through the ranks to a senior tech or a more knowledgeable tech. I'm surprised you didn't contact them about this stuff prior to posting in the forum.
Robert