06-15-2015, 06:40 PM
Have a client who had "issues" w/ his Verizon DSL starting Wednesday, so ended up spending way too much time on Thursday trying to troubleshoot something that couldn't readily be fixed... which included about two hours talking to Verizon tech support in India. Would've preferred if they just said, "hey sorry, the system is down, try again in a couple of days, which if you're smart, you'll use to find a better provider..."
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