07-30-2015, 04:06 PM
mjgkramer wrote:
Someone suggested logging onto the account on the Netflix web site and deactivating the problematic device. Not possible because I did not have the user name and PW to log onto Jamie's account to do that. As far as Netflix was concerned, my TV belonged to someone named Jamie.
That was a response to Paul. It was not directed to your experience as it did not apply.
However, I do wonder why you didn't factory reset the HDTV once you noticed the problem. That's what I do. I want to be able to enable/disable all the features I need, which seems like it would have also solved your Netflix problem. Did you notice other settings were configured as well after the repair? Since the TV thought it was a different unit at that point.