03-17-2016, 05:43 PM
Yeah, maybe the seller is buried under six feet of mud - MAYBE. Even so, the seller has been paid in full and it is still his responsibility to follow eBay rules for prompt shipping. If he can't follow the rules, the onus is on him to tell the buyer so and why. Without that specific information the buyer has absolutely no obligation to sit and wait around, hoping for the best. If the merchandise cannot be shipped for any reason it behooves the buyer to get the ball rolling by following eBay rules for a broken deal.
I've had to deal with flaky sellers on $100+ items five or six times, and this is what I've learned. In the few cases where I as a seller have had difficulty delivering (usually due to my own poor planning, having auctions end when I was traveling and not near the goods needing shipment) I've bent over backwards to inform the buyer exactly what the problem was and how long it would take to resolve so no eBay deadline ever came close to being breached.
That is the way responsible sellers operate. If a buyer is not being treated that way, the seller is not being responsible and the buyer should simply follow the rules.
I've had to deal with flaky sellers on $100+ items five or six times, and this is what I've learned. In the few cases where I as a seller have had difficulty delivering (usually due to my own poor planning, having auctions end when I was traveling and not near the goods needing shipment) I've bent over backwards to inform the buyer exactly what the problem was and how long it would take to resolve so no eBay deadline ever came close to being breached.
That is the way responsible sellers operate. If a buyer is not being treated that way, the seller is not being responsible and the buyer should simply follow the rules.